Alternative
The best Hotjar alternative for e-commerce
Why Salla merchants choose Netaj when they outgrow Hotjar — a native Salla app, Arabic-first, and one platform instead of three.
Hotjar shows you what users do. Netaj shows you what they do and lets you fix it — heatmaps, recordings, surveys, funnels and A/B testing in one Arabic-first Salla app built for MENA e-commerce.
Feature-by-feature comparison
| Netaj | Hotjar | |
|---|---|---|
| A/B Testing | Built-in visual no-code editor, unlimited variants | Not available — requires a separate tool (VWO, Optimizely, etc.) |
| Heatmaps | Click, scroll and move maps on every plan | Click, scroll and move maps (rage-click on paid tiers) |
| Session Recordings | rrweb-based, with frustration scoring and JS error capture | Yes, but Basic plan capped at 35 daily recordings |
| Surveys | Bilingual Arabic/English surveys with full RTL targeting | Yes, but Arabic support is left-to-right only and limited |
| Conversion Funnels | Multi-step funnels tied to experiments and goals | Hotjar Funnels — separate add-on, no experiment linking |
| Native Arabic & RTL | Built Arabic-first — dashboard, widgets, emails, reports | English-only dashboard, no proper RTL support |
| Salla Integration | Native one-click install via Salla App Store | Manual script install, no Salla-specific event tracking |
| Price for 500K pageviews / month | 349 SAR/mo Pro — includes A/B testing, 5K recordings, surveys, funnels | Business plan starts ~$80/mo and excludes A/B testing entirely |
Why teams switch from Hotjar
- Hotjar has no A/B testing — Netaj gives you heatmaps, recordings AND experiments in one tool, so you stop paying for VWO or Optimizely on top.
- Hotjar's Arabic and RTL support is an afterthought — Netaj's dashboard, widgets and surveys are built Arabic-first for MENA shoppers.
- Hotjar's Basic plan caps you at 35 recordings per day and Contentsquare keeps pushing upsells — Netaj's Pro plan gives you 5,000 recordings/month for 349 SAR flat.
- Hotjar makes you stitch Funnels, Heatmaps, Recordings and Surveys as separate products — Netaj ships them as one connected workflow tied to your experiment goals.
Where Hotjar still wins
- Hotjar Interviews — a paid product for recruiting and running 1:1 user interviews. Netaj doesn't replace dedicated interview tooling.
- Brand recognition — Hotjar has been around since 2014 and is a default name many global teams already trust.
- Larger third-party integration catalog — Hotjar plugs into more legacy stacks (HubSpot, Slack, Microsoft Teams, etc.) than Netaj does today.
Pricing at a glance
Netaj
Netaj: 99 / 349 / 999 SAR per month, billed through your Salla subscription.
Hotjar
Free Basic (35 recordings/day), Plus $32/mo, Business $80/mo, Scale $171/mo (billed annually).
Frequently asked questions
Is Netaj cheaper than Hotjar?+
For a serious e-commerce store, yes. Netaj Pro is 349 SAR/mo for 500K pageviews, 5,000 recordings, surveys, funnels AND A/B testing. To get the same coverage from Hotjar you'd need Business (~$80/mo) plus a separate A/B testing tool like VWO ($200+/mo) — so Netaj typically costs less than half. Netaj is billed through your Salla subscription and you can cancel any time from your Salla dashboard.
Can I replace Hotjar with Netaj?+
Yes. Netaj covers Hotjar's core jobs: click/scroll/move heatmaps, session recordings, surveys and conversion funnels. Most teams migrate in a single afternoon — install the app from the Salla App Store, let Salla inject the tracker automatically, archive your old Hotjar account, and you're done. The only Hotjar feature without a direct equivalent is Hotjar Interviews (1:1 paid user interviews).
Does Netaj have all the same features as Hotjar?+
Netaj has all of Hotjar's analytics features — heatmaps, recordings with frustration scoring, surveys, feedback widgets and funnels — and adds A/B testing and a visual no-code editor that Hotjar doesn't offer. The one Hotjar product we don't replicate is Hotjar Interviews.
Is Netaj a good Hotjar alternative for Salla stores?+
Netaj is one of the few CRO tools built natively for Salla. One-click install from the Salla App Store, automatic product/cart/checkout event tracking, Arabic-first dashboard, RTL heatmaps and recordings, and SAR billing. Hotjar requires manual script installation and treats Arabic as an LTR afterthought.
What does Netaj have that Hotjar doesn't?+
Three big things: (1) full A/B testing with a visual no-code editor — Hotjar has none, (2) true Arabic-first product with RTL across the entire dashboard, widgets and reports, and (3) a native Salla app with SAR billing through your Salla subscription, built for MENA e-commerce. Netaj is also built on ClickHouse, so reports stay fast even at millions of monthly events.
Ready to see what you're missing?
One click from the Salla App Store. Cancel any time from your Salla dashboard.
Install Netaj from the Salla App Store