Alternative
The best Heap alternative for e-commerce
Why teams choose Netaj when they outgrow Heap — built for Salla, Shopify and Zid, Arabic-first, and one platform instead of three.
Heap is a sales-led product analytics suite built for SaaS teams. Netaj is a purpose-built CRO platform for e-commerce: A/B testing, heatmaps, recordings, surveys and funnels, with native Salla, Shopify, Zid, WordPress and Magento integrations and first-class Arabic and RTL support — at a price that fits SMB merchants.
Feature-by-feature comparison
| Netaj | Heap | |
|---|---|---|
| A/B Testing | Native visual editor with bilingual EN/AR variants | Not offered — requires a separate tool |
| Auto-capture events | Captures core e-commerce events (clicks, scrolls, pageviews) | Industry-leading retroactive auto-capture across the entire app |
| Heatmaps | Click, scroll and move maps tuned for product pages | Available, focused on web app journeys |
| Session Recordings | Frustration scoring, rage clicks, JS errors, RTL-aware playback | Session replay tied to product analytics events |
| Funnels | Checkout-aware funnels with drop-off recordings | Powerful retroactive funnels — geared to SaaS flows |
| Native Salla integration | One-click install from the Salla App Store | No native Salla integration |
| Arabic & RTL support | Full Arabic UI, RTL playback, Arabic surveys | English-only product, no native RTL |
| Pricing for SMB | Transparent plans starting at $29/mo | Free tier with 10K sessions; paid plans are quote-only |
Why teams switch from Heap
- You need real A/B testing and a visual editor — Heap doesn't ship one.
- You sell on Salla, Shopify, Zid, WordPress or Magento and want a one-click install instead of a tagging project.
- Your customers are Arabic-speaking and you need an Arabic dashboard plus RTL recording playback.
- You want predictable monthly pricing instead of a sales call and an annual contract.
Where Heap still wins
- Retroactive auto-capture: query events you never explicitly defined, weeks after the fact.
- Mature product analytics for SaaS web and mobile apps — cohorts, retention, paths at scale.
- Enterprise scale and the Contentsquare ecosystem (digital experience analytics, voice of customer).
Pricing at a glance
Netaj
Netaj: $29 / $99 / $299 per month. 30-day free trial.
Heap
Free tier with 10K sessions, paid plans quote-only
Frequently asked questions
Does Heap offer A/B testing?+
No. Heap focuses on product analytics, session replay and heatmaps. For experiments you'd need a separate tool like Netaj, which has a built-in visual A/B testing editor.
Is Netaj a real alternative to Heap?+
For e-commerce CRO, yes. Netaj covers heatmaps, recordings, funnels, surveys and experiments in one place. For pure SaaS product analytics with retroactive auto-capture, Heap is still stronger.
How much does Heap cost?+
Heap has a free tier with 10K sessions per year. Paid plans are quote-only and reportedly start around $3,600/year, scaling up with traffic and seats.
Does Heap integrate natively with Salla or Zid?+
No. Heap doesn't have a native Salla or Zid app — installation is a manual snippet plus tagging. Netaj installs in one click from the Salla App Store and supports Zid out of the box.
Does Heap support Arabic?+
The Heap product UI is English-only and there is no native RTL playback. Netaj is bilingual EN/AR with a fully RTL dashboard, Arabic surveys and Arabic-aware recordings.