Netaj - AB Testing & CRO Platform

1. Introduction

Netaj ("we", "our", or "us") operates the netaj.com website and the Netaj AB testing platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Account Information

When you create an account, we collect your name, email address, and organization name. If you subscribe to a paid plan, we collect payment information through our third-party payment processor.

2.2 Website Visitor Data

When you install our tracking script on your website, we collect anonymous visitor data including: page views, click coordinates, scroll depth, device type, browser type, operating system, referrer URL, and screen dimensions. This data is associated with anonymous visitor IDs, not personal information.

2.3 Experiment Data

We collect data related to AB testing experiments including variant assignments, conversion events, and experiment results. This data is used to calculate statistical significance and determine winning variants.

2.4 Usage Data

We automatically collect certain information about how you interact with our dashboard, including pages visited, features used, and actions taken. We use this to improve our Service.

3. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our Service
Process your transactions and manage your subscription
Send you technical notices, updates, and support messages
Generate heatmaps, analytics, and experiment results for your websites
Monitor and analyze usage patterns and trends
Detect, prevent, and address technical issues and abuse
Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

Service Providers: We share data with third-party services that help us operate our platform, including hosting providers, payment processors, and email services.
Legal Requirements: We may disclose information if required by law, regulation, or legal process.
Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.

5. Data Retention

We retain your account information for as long as your account is active. Website visitor tracking data is retained for the duration of your subscription. When you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal purposes.

6. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS/SSL), encryption at rest, regular security audits, and access controls. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Object to or restrict certain processing of your data
Request portability of your data
Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@netaj.com.

8. Cookies and Tracking

Our tracking script uses localStorage (not cookies) to store anonymous visitor IDs and session information on your website visitors' browsers. Our dashboard uses standard session cookies to maintain your login state. We do not use third-party advertising cookies.

9. International Data Transfers

Your data may be processed in countries other than the country in which you reside. We ensure appropriate safeguards are in place for international transfers in accordance with applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@netaj.com