Netaj uses role-based access. Each member of your organization gets one role, and that role determines what they can see and change. Roles are deliberately simple — owner, admin, editor, viewer — so there's no permissions matrix to memorize.
The four roles
- Owner — full control. Manage billing, transfer the organization, delete it. Only one owner per org. The person who created the org starts as owner.
- Admin — everything an owner can do except billing and ownership transfer. Good for senior team leads.
- Editor — can create, edit, and run experiments, recordings, surveys. Cannot manage members or billing. The default for most users.
- Viewer — read-only. Sees results, can comment, can't change anything. Good for stakeholders, executives, or external consultants.
How to invite
- Open Team from the dashboard sidebar.
- Click Invite member.
- Enter their email address and pick a role.
- Click Send invite.
They'll receive an email with a link. Once they accept, they appear in your team list. Invitations expire after 7 days.
Changing a role
From the team list, click the role next to a member's name and pick a new one. Changes apply immediately. The member doesn't need to log out and back in.
Removing a member
Click the kebab menu next to their name → Remove from organization. They lose access on the next page load. Their experiments and content are preserved — they're just removed as a member, not deleted as a user. They can still access any other organizations they belong to.
Transferring ownership
Only the current owner can transfer. From Settings → Organization, choose Transfer ownership and pick an existing admin. They become owner; you become admin. This is one-way — the new owner has to transfer back if you want it back.
Multiple organizations
One user can belong to multiple orgs (e.g. a freelancer working with a few clients). Use the org switcher in the header to change between them. Each org has its own members, websites, and billing.